The agent can search CRM and inspect email without turning every step into a permission modal.
OpsPilot
Let AI do the work.
Keep control of what actually happens.
OpsPilot sits between AI and business systems. The model may propose actions, but authorization, policy, human approval, provider execution, verification, and audit are owned by the control plane.
Giving a model a tool is not the same as
giving it authority.
OpsPilot explores that distinction directly. The model can form intent and request tools, but a separate application layer decides what is visible, allowed, connected, approval-gated, executable, and verifiable.
CRM → GMAIL → HUMAN APPROVAL → VERIFIED WRITE
The interesting moment is where the run stops itself.
When the model wants to create a Gmail draft, the control plane renders the exact action first.
Approve or reject the specific action. Nothing consequential executes while approval is pending.
After approval, OpsPilot executes through the provider adapter, reads the provider again, then appends the audit event.
GOAL → MODEL → POLICY → APPROVAL → EXECUTION → VERIFICATION
The control plane is the product.
The model is one participant.
Permissions are several different questions.
Human authorization, agent tool visibility, integration state, workspace policy, and approval are independent checks.
The human approves the exact rendered action.
An approval is attached to the specific proposed input rather than a vague blanket permission.
A provider success response is not enough.
External writes are checked with a fresh provider read before the system records them as verified.
Runtime failure has explicit state.
Bounded retries, compare-and-swap transitions, and stale-run detection keep execution from silently getting stuck.
PROPOSAL ≠ EXECUTIONThe UI keeps those concepts visibly separate.
Operators can see what the model wanted to do and what the system actually executed as different events.
PUBLIC DEMOThe demo stays outside the internal console.
The public walkthrough is isolated from the dev-identity workspace and its mutation surface.
ENGINEERED BY MALEK EL BADAWI EL NAJJAR